General terms and conditions

valid from 01 January 2019

General Terms and Conditions (AGB) of goldengreen GmbH

1. Scope of application
The following general terms and conditions govern the contractual relationship between GoldenGreen GmbH (hereinafter referred to as GoldenGreen) and its customers.
With the conclusion of a contract
(e.g. by transmission of an order) the customer accepts expressly the
Terms and conditions of GoldenGreen as part of the contract.

2. Performance overview GoldenGreen
GoldenGreen is a producer and distributor of partly CBD-containing products.
And thus operates retail and wholesale businesses.
GoldenGreen products and services are described in the applicable brochures and are subject to change by GoldenGreen at any time. GoldenGreen also reserves the right to expand its range of services.
GoldenGreen is responsible to its customers for the careful and contractual provision of the agreed services.

3. Delivery service
3.1 General delivery periods
If GoldenGreen has agreed to deliver the ordered products and/or services, they will usually be delivered as soon as possible. If a product and/or service is not available at the time of the order, the customer will be informed accordingly.

3.2 Delivery by logistics partner (e.g. post)
In the case of delivery by post, the products, if available, will be dispatched within two working days.
GoldenGreen complies with the applicable legal regulations.

3.3 Partial deliveries
GoldenGreen can make partial deliveries. In case of delays, the customer has to grant GoldenGreen a reasonable period of time for subsequent fulfillment. If the grace period is not observed and if a further delay is unreasonable for the customer, he may, provided he notifies us within three working days of expiry of the grace period, declare the cancellation of the contract.

3.4 Retention of title
The delivered products remain the property of GoldenGreen until full payment has been received.
GoldenGreen is entitled to terminate its reservation of title with the responsible
to be entered in the retention of title register.



3.5 Delivery note
The customer receives with each delivery a delivery note for products, which gives information about the delivered goods, the quantity, the price as well as the delivery costs.

3.6 Acceptance of delivery
The customer must check delivered products and/or services immediately after receipt for completeness and any defects. Complaints must be made in writing within 10 days of delivery. Otherwise, the customer acknowledges that the delivery was made in accordance with the contract and that products and/or services were faultless.

3.7 Batch and expiry dates
Insofar as GoldenGreen transmits batch and expiration data to the customer, GoldenGreen assumes no liability for the completeness and correctness of this information.
In any case, only the concrete information on the respective package is decisive.

4. Ordering and pricing system
4.1 Ordering system
Customers can order from GoldenGreen either via the Internet (www. GoldenGreen.ch), by telephone or in writing (letter).
GoldenGreen always confirms the customer's order, although GoldenGreen is not obliged to accept orders in individual cases. With this confirmation the order becomes legally valid.

For Internet orders, the customer creates a GoldenGreen customer account and/or password. In the event of loss, the customer can request a new password from GoldenGreen customer service at any time and have the electronic order process blocked.

The customer only communicates his account data and/or his password to those persons who are entitled to order. The customer is liable for any misuse of his account data and/or password.

4.2 Price determination
Invoicing is carried out at the current prices at the time of the order. Unless otherwise stated, prices are quoted in Swiss francs. The customer can call up the current prices at any time via the Internet (www. GoldenGreen.ch) or request information from www. GoldenGreen.ch. Published catalogues with products (print, internet etc.) are for information purposes only and do not constitute binding offers. All prices are quoted inclusive of value added tax, but without further charges.

4.3 Delivery costs
The delivery costs are not included in the basic prices and will be invoiced additionally.

4.4 Price change
GoldenGreen may change prices for products and services at any time without notice.


5. invoicing and payment system
5.1 Invoicing (only possible for wholesalers)
GoldenGreen issues an invoice at least once a month for all delivered products and services.
The customer may raise justified objections to the invoice within 10 days. If he fails to do so, the invoice shall be deemed accepted. Upon termination of the contract, all outstanding and not yet due amounts shall become due.
The invoice amounts are to be paid in Swiss francs within the specified payment periods. In the event of late payment, a default interest at market rates will be charged.
If the customer has not paid the invoice by the due date nor has he paid the invoice in writing and has raised justified objections to it, GoldenGreen may interrupt the provision of all services without further notice, take further measures to prevent increasing damage, demand securities such as bank guarantees, assignment of receivables, reject the customer's applications and/or terminate the contract without notice or compensation.
The customer shall bear all costs incurred by GoldenGreen as a result of the delay in payment, such as administrative and reminder fees, interest on arrears, lawyer's fees and court costs.
The customer may not offset counterclaims against claims of goldengreen without goldengreen' written consent.

5.2 Payment for purchases in the online shop
The customer has access to the payment options offered as payment methods in the online shop under "Payment options".
The current means of payment fees, which may be charged by GoldenGreen, are shown under "Payment Options" and are detailed in the order process.
If payment is made by credit card or other means of immediate payment, the amount will be debited when the order is placed.

6. Liability / transfer of benefits and risks
6.1 Liability
GoldenGreen is only liable for damages caused to the customer by intentional or grossly negligent behavior on the part of GoldenGreen. Any further liability is excluded.

6.2 Transfer of benefits and risks
If GoldenGreen delivers the products and/or services through an external transport company, the benefit and risk shall pass to the customer upon delivery.
If delivery is made by Swiss Post, benefit and risk shall pass to the customer upon transfer to Swiss Post.

7. Warranty for technical products
The existence, duration and content of the warranty for technical products shall be governed exclusively by the manufacturer's warranty regulations, unless expressly agreed otherwise. Further warranty claims are excluded, in particular also for consequential harm caused by a defect. Excluded from the guarantee in any case are damages caused by natural wear and tear, improper use and inadequate or incorrect care.


8. Data protection
The customer consents to GoldenGreen collecting, storing, processing and using for marketing purposes data in connection with its business activities in accordance with the Federal Data Protection Act.
GoldenGreen does not disclose anonymized statistical data to third parties without the consent of the customer unless required for the execution of contracts between the customer and the third party.

11. Changes of the general terms and conditions
GoldenGreen reserves the right to change these terms and conditions at any time.

12. Place of jurisdiction and applicable law
The legal transactions between GoldenGreen and its customers are exclusively governed by Swiss law. The ordinary courts at GoldenGreen's registered office shall have jurisdiction.

goldengreen GmbH
Morgentalstrasse 34
8355 Aadorf
Switzerland

VAT: CHE-181.074.066 MWST

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¹ previous price goldengreen GMBH
² compared to previous price goldengreen GMBH
³ B-ware is goods with errors in the packaging or the article. please read the details in the product description.
⁴ Factory Overrun Ware is ware from overproduction.
⁵ Specification: ≤ 1.0% w/w
⁶ choose regular delivery and save. there are no further fees. cancellation possible at any time.