Responsible authority in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:
Nathanael Keucher, CEO
Mike Fritzsche, CMO
Phone: +41 52 685 50 50
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Confederation (Data Protection Act, DSG), every person has the right to the protection of his or her privacy and to protection against the misuse of his or her personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
In cooperation with our hosting providers, we strive to protect the databases as best as possible against unauthorized access, loss, misuse or falsification.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security vulnerabilities. A complete protection of the data against access by third parties is not possible.
By using this website, you consent to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address or e-mail address are collected as far as possible on a voluntary basis. The data will not be passed on to third parties without your consent.
Processing of personal data
Personal data is all information that refers to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, alteration, destruction and use of personal data.
We process personal data in accordance with Swiss data protection law. In all other respects, we process personal data - insofar and insofar as the EU DSGVO is applicable - in accordance with the following legal bases in connection with Art. 6 para. 1 DSGVO:
• (a) processing of personal data with the consent of the data subject.
• b) Processing of personal data for the fulfillment of a contract with the data subject as well as for the implementation of corresponding pre-contractual measures.
• c) Processing of personal data to fulfill a legal obligation to which we are subject under any applicable EU law or under any applicable law of a country in which the DSGVO is applicable in whole or in part.
• (d) processing of personal data in order to protect the vital interests of the data subject or of another natural person.
• f) Processing of personal data in order to protect the legitimate interests of us or third parties, provided that the fundamental freedoms and rights and interests of the person concerned do not prevail. In particular, legitimate interests include our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.
We process personal data for the duration necessary for the purpose or purposes in question. In the case of longer-term storage obligations due to statutory and other obligations to which we are subject, we shall restrict processing accordingly.
This website uses SSL encryption for reasons of security and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL encryption is activated, the data that you transmit to us cannot be read by third parties.
Data transmission security (without SSL)
Please note that data transmitted via an open network such as the Internet or an e-mail service without SSL encryption can be viewed by anyone. You can recognize an unencrypted connection by the fact that the address line of the browser displays "http://" and no lock symbol is displayed in your browser line. Information transmitted over the Internet and content received online may be transmitted over third-party networks. We cannot guarantee the confidentiality of communications or documents transmitted over such open networks or third-party networks.
If you disclose personal information through an open network or third-party networks, you should be aware that your data may be lost or that third parties may potentially access that information and, as a result, collect and use the data without your consent. Although in many cases the individual data packets are transmitted in encrypted form, the names of the sender and recipient are not. Even if the sender and the recipient live in the same country, data transmission via such networks often takes place via third countries, i.e. also via countries that do not offer the same level of data protection as your country of domicile. We assume no responsibility for the security of your data during transmission over the Internet and disclaim all liability for direct and indirect losses. We ask you to use other means of communication if you consider this necessary or reasonable for security reasons.
Despite extensive technical and organizational security precautions, data may be lost or intercepted and/or manipulated by unauthorized persons. As far as possible, we take appropriate technical and organizational security measures to prevent this within our system. However, your computer is outside our controlled security perimeter. It is your responsibility as a user to inform yourself about the necessary safety precautions and to take appropriate measures in this regard. As a website operator, we are in no way liable for any damage that you may incur as a result of data loss or manipulation.
Data which you enter in online forms can be passed on to commissioned third parties for the purpose of order processing and can be viewed and, if necessary, processed by these third parties.
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
• Browser type and browser version
• used operating system
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
These data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of concrete indications of illegal use.
Third party services
This website uses Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam and YouTube for embedding videos.
These services of the American Google LLC use among other things Cookies and consequently data are transferred to Google in the USA, whereby we assume that in this context no person-referred Tracking takes place alone by the use of our Website.
Google is committed to ensuring adequate data protection in accordance with the American-European Privacy Shield and the American-Swiss Privacy Shield.
If you send us enquiries via the contact form, your details from the enquiry form including the contact data you provided there will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
If you would like to receive the newsletter offered on this website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use these data exclusively for the dispatch of the requested information and do not pass them on to third parties.
You can revoke your consent to the storage of data, e-mail address and their use to send the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.
For the comment function on this website, in addition to your comment, information at the time the comment was created, your e-mail address and, if you do not post anonymously, the user name you have chosen are stored.
Storage of the IP address
Our comment feature stores the IP addresses of users who post comments. Since we do not check comments on our site before activating them, we need this data in order to be able to take action against the author in the event of infringements such as insults or propaganda.
Subscribe to comments
As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address you provided. You can unsubscribe from this function at any time via a link in the info mails.
You have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing as well as a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this and other questions on the subject of personal data.
We hereby object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.
Services to be paid for
In order to provide services subject to a charge, we will request additional data, such as payment details, in order to execute your order or your order. We store this data in our systems until the legal retention periods have expired.
Use of Google Maps
This website uses Google Maps API to visually display geographic information. When Google Maps is used, Google also collects, processes and uses data on the use of the map functions by visitors. For more information about data processing by Google, please refer to the Google Privacy Notice. There you can also change your personal data protection settings in the data protection centre.
Detailed instructions on how to manage your own data related to Google products can be found here.
This website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google Adwords places a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our site and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was directed to that page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.
If you do not wish to participate in tracking, you can reject the setting of a cookie required for this - for example via browser settings that generally deactivate the automatic setting of cookies or set your browser so that cookies are blocked by the domain "googleleadservices.com".
Please note that you may not delete the opt-out cookies as long as you do not wish to record measurement data. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.
Use of Google Re-marketing
This website uses the re-marketing function of Google Inc. This function is used to present interest-related advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognise the visitor when he visits websites belonging to the Google advertising network. On these pages, advertisements can be presented to the visitor, which refer to contents, which the visitor called up before on web pages, which use the Re-marketing function of Google.
Google AdSense Privacy Statement
This website uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. If your browser does not support web fonts, a standard font will be used by your computer.
Google Tag Manager
External payment service providers
This WebSite uses external payment service providers whose platforms enable users and us to make payment transactions. For example about
• PostFinance (https://www.postfinance.ch/de/detail/rechtliches-barrierefreiheit.html)
• Visa (https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html)
• Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
• American Express (https://www.americanexpress.com/de/content/privacy-policy-statement.html)
• Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
• Bexio AG (https://www.bexio.com/de-CH/datenschutz)
• Payrexx AG (https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf)
• Apple Pay (https://support.apple.com/de-ch/ht203027)
• Stripe (https://stripe.com/ch/privacy)
• Klarna (https://www.klarna.com/de/datenschutz/)
• Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/)
• Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/) etc.
Within the framework of the performance of contracts, we use payment service providers on the basis of the Swiss Data Protection Ordinance and, where necessary, Art. 6 Para. 1 lit. b. EU-DSGVO. In addition, we use external payment service providers on the basis of our legitimate interests pursuant to the Swiss Data Protection Ordinance and, if necessary, pursuant to Art. 6 Para. 1 lit. f. of the Swiss Federal Data Protection Act. EU-DSGVO in order to offer our users effective and secure payment options.
The data processed by the payment service providers includes inventory data, such as name and address, bank data, such as account or credit card numbers, passwords, TANs and checksums, as well as contract, sum and recipient details. The information is required to complete the transactions. However, the data entered will only be processed and stored by the payment service providers. As the operator, we do not receive any information about (bank) accounts or credit cards, but only information to confirm (accept) or refuse payment. The data may be transmitted by payment service providers to credit reference agencies. The purpose of this transmission is to check identity and creditworthiness. In this regard we refer to the General Terms and Conditions and data protection notices of the payment service providers.
Payment transactions are subject to the terms and conditions and the data protection notices of the respective payment service providers, which can be accessed within the respective website or transaction applications. We also refer to these for the purpose of further information and assertion of revocation, information and other rights affected.
This website uses plugins from the YouTube site operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plug-in, a connection is established to the YouTube servers. The Youtube server will be informed which of our pages you have visited.
If you are logged in to your YouTube account, you can enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
If you have a Vimeo user account and do not want Vimeo to collect information about you and link it to your Vimeo member information through this Web site, you must log out of Vimeo before visiting this Web site.
In addition, Vimeo calls the tracker Google Analytics via an iFrame in which the video is called. This is our own tracking of Vimeo, which we do not have access to. You can prevent Google Analytics from tracking you by using the opt-out tools that Google provides for some Internet browsers. You can also prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link:
Order processing in the online shop with customer account
We process the data of our customers according to the data protection regulations of the federal government (Data Protection Act, DSG) and the EU-DSGVO, within the framework of the ordering processes in our online shop, in order to enable them to select and order the selected products and services, as well as their payment and delivery, or execution.
The processed data includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. Processing is carried out for the purpose of providing contractual services within the framework of operating an online shop, billing, delivery and customer services. Here we use session cookies, e.g. for storing the contents of the shopping basket and permanent cookies, e.g. for storing the login status.
Processing takes place on the basis of Art. 6 para. 1 lit. b (execution of order processes) and c (legally required archiving) DSGVO. The information marked as necessary is required to substantiate and fulfill the contract. We only disclose the data to third parties within the scope of delivery, payment or within the scope of the statutory permits and obligations. The data will only be processed in third countries if this is necessary for the fulfillment of the contract (e.g. at the customer's request for delivery or payment).
Users can optionally create a user account by viewing their orders in particular. Within the framework of registration, the required mandatory information will be communicated to the users. The user accounts are not public and cannot be indexed by search engines such as Google. If users have terminated their user account, their data will be deleted with regard to the user account, subject to its retention for commercial or tax reasons pursuant to Art. 6 para. 1 lit. c DSGVO. Data in the customer account remain until their deletion with subsequent archiving in the case of a legal obligation. It is the responsibility of the users to secure their data before the end of the contract in the event of termination.
Within the scope of registration and renewed registrations as well as use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the user's protection against misuse and other unauthorized use. This data will not be passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so pursuant to Art. 6 Para. 1 lit. c DSGVO.
The deletion takes place after expiration of legal warranty and comparable obligations, the necessity of the storage of data is checked at irregular intervals. In the case of the legal archiving obligations the deletion takes place after their expiration.
The copyright and all other rights to contents, pictures, photos or other files on the website belong exclusively to the operator of this website or the specially named copyright holders. For the reproduction of all files, the written consent of the copyright holder must be obtained in advance.
Anyone who commits a copyright infringement without the consent of the respective copyright holder may be liable to prosecution and, if necessary, to damages.
General disclaimer of liability
All information on our website has been carefully checked. We make every effort to ensure that the material contained in its web site is current, complete and correct. Nevertheless, the occurrence of errors cannot be completely excluded, so that we cannot guarantee the completeness, accuracy and timeliness of information, including journalistic editorial nature. Liability claims arising from material or immaterial damage caused by the use of the information provided are excluded, unless there is evidence of willful intent or gross negligence.
The publisher may change or delete texts at his own discretion and without prior notice and is not obliged to update the contents of this website. The use of or access to this website is at the visitor's own risk. The publisher, its clients or partners are not responsible for any damages, such as direct, indirect, incidental, consequential or special damages, alleged to have been caused by visiting this website and therefore assume no liability for them.
The publisher also assumes no responsibility and liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked pages are solely responsible for their content. The publisher hereby expressly distances himself from all content of third parties which may be relevant under criminal or liability law or which violates good morals.
Questions to the Data Protection Officer
If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organization listed at the beginning of the data protection declaration.